At Asanee 44, we take great care in curating spiritually aligned products and services. Because many of our offerings involve sacred tools, custom work, or digital content, we maintain clear and respectful policies related to returns, exchanges, shipping, and more.
Table of contents
Return and Exchange Policies
The following policies apply to returns, exchanges, and refunds based on product and service categories:
Coaching Services
Asanee 44 LLC does not offer refunds, returns, or exchanges for coaching sessions that have already been delivered. Missed coaching sessions due to the client’s failure to attend at the scheduled time and location are non-refundable. Clients must notify their coach at least 24 hours in advance to reschedule. The coach will make a good-faith effort to accommodate such requests but is not obligated to do so.
Clients may request a refund for unused or remaining sessions in prepaid coaching packages, but completed sessions are strictly non-refundable. Refund requests must be submitted within 30 days of the original purchase date. Clients may also exchange unused sessions for other available services of equal or greater value through Asanee 44 LLC and are responsible for any additional costs for higher-value services. See Coaching Terms of Use for more details.
Courses, Digital Items, Advertising Services, Clothing, And Apparel
Asanee 44 LLC does not provide full returns, refunds, or exchanges on courses, digital items, advertising services, clothing, and apparel. These items are not returnable due to the nature of their design, as they are either immediately accessible or customized. As such, customers will not receive refunds for canceled, rendered, or delivered offerings in these categories.
Customized Spiritual Products
Due to the personalized and spiritually sensitive nature of physical items offered by Asanee 44 LLC—including all Ifa-tradition products, any custom-prepared spiritual tools, and other made-to-order metaphysical goods—all sales are final. These products are tailored to individual needs, often created through specific divinatory or ritual processes. As such, they cannot be restocked, reused, or resold. Once an order is placed and processing begins, no cancellations, exchanges, or refunds will be granted under any circumstances.
Divination, Ritual, and Spiritual Services
Due to the nature and scope of the divination, ritual, and other spiritual services provided by Asanee 44 LLC, all sales are final. These services involve considerable time, effort, and other resources, which cannot be recuperated once initiated. As such, clients will not receive refunds for canceled or rendered services. See Divination Terms of Use for more details.
Oracle Card Decks
Asanee 44 LLC provides exchanges only for damaged, lost, missing, or otherwise corrupted oracle card decks that are not owing to the customer’s responsibility. Deck exchanges must be initiated within ten (10) days of delivery. The delivery date is based on USPS Priority Mail tracking records.
Exchanges for damaged or corrupt decks require the customer to return the original deck to Asanee 44 LLC. Once Asanee 44 LLC has received the original deck, a new deck will be mailed to the customer. Asanee 44 LLC will cover all shipping and handling fees related to the exchange.
Missing or lost decks must be reported to the shipping carrier before new decks can be sent. Once the customer files the appropriate claim and sends the corresponding details to Asanee 44 LLC, a new deck will be shipped to the customer at no additional charge. Asanee 44 LLC does not accept returns for oracle card decks.
To submit an exchange ticket, send an email to su*****@******44.com explaining the nature of the exchange. Our team will follow up with your request within 1-3 business days during normal operating periods. Exchange decks are processed and shipped via USPS Priority Mail within 1-2 business days of receipt of the original deck.
Shipping Policies and Guidelines
The following policies apply to shipping based on product categories:
Ifa Tradition Products
All Ifa products ordered through Asanee 44 LLC ship from Nigeria via DHL Express. Allow 3-5 business days for processing time and order fulfillment. Once items ship, customers receive a tracking number via the email address provided when purchasing the item(s). Items typically arrive within 5-7 business days of shipping.
Asanee 44 LLC Products
All products produced or created by Asanee 44 LLC ship out of the US. All free-shipping items are sent via USPS Priority Mail. Allow 1-2 business days of processing time for pre-made items and 3-15 business days of processing time for custom-made items. Once items ship, customers receive a tracking number via the email address provided when purchasing the item(s). USPS Priority Mail service includes tracking and delivery in 1-3 business days.
Disclaimers and Legal Notices
The following terms, disclaimers, and notices apply to all products and services offered through Asanee 44 LLC:
Disclaimer
Asanee 44 LLC provides products and services for personal and spiritual development purposes only. We do not guarantee specific outcomes, results, or benefits. Our offerings are not substitutes for medical, legal, financial, or psychological advice or treatment. Clients and customers are solely responsible for how they choose to use the information or products provided.
Chargebacks and Payment Disputes
Initiating a chargeback or payment dispute without first contacting Asanee 44 LLC to resolve the issue is considered a breach of our terms of service. We reserve the right to dispute any chargeback and provide documentation of the services or products delivered. Clients agree to work in good faith with our support team to resolve any concerns before pursuing formal disputes with financial institutions.
Support Response and Hours
Our support team is available Monday through Friday, 9 AM to 5 PM CST (excluding holidays). All inquiries will be addressed in the order they are received, typically within three business days.
Right to Refuse Service
Asanee 44 LLC reserves the right to refuse service to anyone for behavior that is abusive, discriminatory, or in violation of our values or terms of service.
Additional Terms
Any personal information collected through services governed by these terms is handled in accordance with our Privacy Policy.